Hairbank Sales Policy
We are committed to providing the highest quality wigs and hair extensions with excellent customer service. Below are our sales policies:
1. Pricing Policy
• We offer competitive prices for all products.
• Special discounts for bulk orders and loyal customers.
• Transparent pricing with no hidden costs.
2. Order Policy
• Sample Orders: We provide sample order services for customers to check the product quality before placing a bulk order.
• Custom Orders: Customers can request products based on criteria such as length, thickness, color, style, and quality.
• Minimum Order Quantity: Each order must meet the minimum quantity requirement depending on the product type.
3. Payment Policy
• We accept payments via the following methods: Western Union, Money Gram, KoronaPay, Unistream, Ria, PayPal, Bank Swift, Wise, Paysend, Remitly, Visa/Master Card, Crypto USDT, Agent, Sberbank, JBC Card, Union Card, …
• Prepayment: 50% of the order value is required at the time of order placement and the remaining 50% before shipment.
4. Shipping Policy
• Delivery Time: We strive to deliver orders as quickly as possible, typically within 7-14 business days depending on the location.
• Shipping Fee: Free shipping for large orders or as agreed with the customer.
• Shipment: FedEx, DHL, UPS, CDEK, Agent.
5. Return Policy
• We accept returns within 30 days if the product has a manufacturing defect.
• Products must be intact, unused, and in their original packaging with all labels attached.
6. Customer Service
• Our professional consulting team is available 24/7 to assist customers.
• Support for customers from product selection to after-sales service.
Contact Information:
• WhatsApp: (+84) 912 950 355
• Email: hairbankvn@gmail.com
